Last updated: October 2024
At Brajola Crafts, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Contact us via our website, email, or phone
- Request a quote or inquire about our services
- Sign up for newsletters or updates
- Engage with us on social media platforms
This information may include your name, email address, phone number, business details, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Respond to your inquiries and provide customer support
- Send updates about our services, promotions, or newsletters (you can opt-out at any time)
- Improve our website and services based on your feedback
- Maintain records for legal and business purposes
3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and track your usage of our site. Cookies are small data files stored on your device that help us understand how visitors use our website.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
- When we have your consent
- To comply with legal obligations
- To trusted third-party service providers who assist us in operating our website and conducting business, provided they agree to keep your information confidential
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices.
7. Data Retention
We will retain your personal information for as long as necessary to provide the services you requested or for other essential purposes, such as complying with legal obligations, resolving disputes, and enforcing our policies.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Request the deletion of your data (subject to certain exceptions)
- Opt-out of receiving marketing communications
To exercise these rights, please contact us at brajolacrafts@gmail.com
9. Changes to Our Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: brajolacrafts@gmail.com
Phone: +234 902 804 1964